Frequently Asked
Questions

Here we have listed the most commonly asked questions and answers, but if you do not find what you’re looking for, please fell free to reach out! 

Local community solar farms are being developed across the nation and residents like you now have the choice to become a member of a local solar farm. As the solar farm generates clean energy, you earn ‘solar credits’ as your shares add new, clean energy to the grid. Those credits are applied to your utility bill and you save money simply by supporting the project! There’s no cost to you, just savings.

100%! Community solar farms are built locally on your utility grid, clean energy is sent back to the utility, and your community becomes less dependent on fossil fuel generation.  Your commitment to savings literally greens the lines around your streets.   

The typical Solar Street customer reduces its community footprint by between 6,000 to 15,000 lbs of carbon emissions annually. That adds up to 120,000-300,000 lbs of carbon emissions over the lifetime of the average project per customer!

From our partner onetreeplanted.org: “Trees help clean the air we breathe, filter the water we drink, and provide habitat to over 80% of the world’s terrestrial biodiversity. Forests provide jobs to over 1.6 billion people, absorb harmful carbon from the atmosphere, and are key ingredients in 25% of all medicines. Have you ever taken an Aspirin? It comes from the bark of a tree!” Learn more. 

It’s free to sign up! You will save up to 20% and we guarantee you will always pay less than your utility.

Nope! Nothing changes at your home. The equipment is offsite somewhere in your area, sending the clean energy directly to the grid. You’re eligible regardless of whether you rent or own your home!

Community solar farms are continually being developed across most US states.  We connect our customers to solar farms on a first come first serve basis, which is why we keep the signup and savings free and simple for you.   Based on high demand, the current wait time is between 4-8 weeks, depending on your utility and the development stage of the solar project assigned to you. We will keep you updated via email as you get closer to your connection date.  

In some states the utility consolidates your community solar bill much like they do for third party supply.  In most states, you will receive solar credits that reduce your monthly utility bill.  Then a few weeks later you will receive an invoice from us.  We transact for the value of the solar credit minus the discount each month automatically through ACH or credit card much like you do with other subscription services. 

Yes. Your utility will still handle your billing and the delivery and servicing of your electricity. Your  electricity use that exceeds your solar credits is the difference you will pay to the utility at their standard rates.

Solar bill credits will reduce you monthly electric bill but may not cover 100%.  Solar bill credits are paid for at a discount while the balance must be paid to the utility. 

If your new residence is within the same utility service territory, we will simply update your subscription with the new address and account number to maintain your community solar subscription. If you are moving outside of your current utility service territory, then we will cancel your membership and notify when we have any future projects in your new community.

Yes, due to the nature of solar farms generating more energy in the summer months, your excess solar credits will be ‘banked’ with the utility on your account during the summer months and used up through the winter when solar produces less energy.  Ultimately your savings is spread across a 12 month billing cycle each year.  

Most programs are 20-25 years meaning you can continue to save as long as you have a utility account!  Remember, if you don’t like saving  money each month you can cancel anytime, hassle free.